Introduction
Ai777 (ai777.live) takes your privacy seriously. This Privacy Policy ("Policy") explains what personal information we collect, how we use it, who we share it with, and how we keep it secure. By using ai777, you agree to this Privacy Policy.
We believe transparency is the foundation of trust. This document is written in plain, straightforward language — no legal jargon. If you have any questions, our support team is always ready to help.
Privacy Protection Core pillars
Ai777 protects your data through six core principles.
Encryption Protection
All your data is transmitted via SSL/TLS encryption. No one can intercept or read it in transit.
No sale of information
We never sell or transfer your personal information to third parties for commercial purposes.
Your Control
You can request to view, correct, or delete your data at any time.
Secure storage
Your data is stored on internationally certified secure servers and is audited on a regular basis.
Transparent policy
We always clearly state what information we collect and why. There are no hidden agendas.
Limited retention period
Your data is retained only for as long as necessary and securely deleted once that period ends.
1. What information we collect
To deliver ai777's services, we collect various types of information. This data comes from three main sources — what you provide directly, what our system collects automatically, and what we receive from authorized third-party sources.
1.1 Information you provide directly
- Full name and date of birth (for age verification)
- Email address and mobile number
- Login credentials (username and password stored in encrypted form)
- Payment information (mobile banking number, e-wallet ID)
- Documents submitted for identity verification (NID, passport, etc.)
- Messages and communication history sent to the support team
1.2 Automatically collected information
When you use ai777, our system automatically records certain technical information. This data is essential for maintaining the security and performance of the platform.
- IP address and device type
- Browser type and operating system
- Login and logout timestamps
- Game History & Betting Logs
- Deposit and withdrawal transaction records
- Cookies & Session Tokens
1.3 Information received from third parties
In some cases, we may receive information from legitimate third-party service providers — such as identity verification agencies or payment gateways. This data is used solely to ensure the security of your account.
2. How your information is used
In line with our Privacy Policy, ai777 uses collected data only for specific, defined purposes. The table below gives a clear overview of the key reasons we use your information.
| Type of information | Purpose of use |
|---|---|
| Name and date of birth | Account verification and age confirmation |
| Email & Mobile | Notifications, security alerts, and support communications |
| Transaction data | Payment processing, fraud prevention, and audit |
| Game Logs | Dispute resolution, prize confirmation, and experience improvement |
| IP & Device Information | Security monitoring and prevention of unauthorized access |
| Cookies | Session management and user experience customization |
2.1 Marketing communications
With your consent, we may keep you informed about new promotions, bonus offers, and game updates from ai777. You can opt out of these communications at any time through your account settings.
5. Data Security Measures
Ai777 follows the highest industry standards to protect your data. Our security infrastructure is multi-layered — covering not just technical measures, but administrative and physical security as well.
5.1 Technical Safeguards
- All data transfers are secured with 256-bit SSL/TLS encryption.
- Passwords are stored using bcrypt hashing — they cannot be read by anyone in plain text.
- Firewall and intrusion detection systems are active 24/7.
- Regular security audits and penetration testing are conducted.
- We recommend keeping Two-Factor Authentication (2FA) enabled on your account.
5.2 Restricted Access Policy
Ai777 staff can only access specific data required for their role. All employees must sign strict confidentiality agreements and complete regular security training.
5.3 Response to Data Breaches
In the event of a data breach, we will act quickly and notify affected users as soon as possible. We will also report the incident to the relevant regulatory authorities in a timely manner.
6. Your Rights
Under ai777's Privacy Policy, you have certain important rights over your own data. We fully support and respect these rights.
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You may request correction of any inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request that your data be deleted ("Right to be Forgotten").
- Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
- Right to Portability: You can request an export of your data in a standard format.
- Right to Object: You may object to marketing communications or certain types of data usage.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.
7. Data Retention Period
Ai777 retains your data only for as long as necessary. Information that is no longer needed is not kept. The general retention guidelines are provided below.
| Information category | Retention period |
|---|---|
| Account Information | Duration of active account + 5 years |
| Transaction records | 7 years as required by law |
| Game Logs | 1 year (for dispute resolution) |
| Support communications | 3 years after account closure |
| KYC Documents | 5–7 years as required by law |
| Cookies & Session Data | Up to 30 days after the session ends |
8. Protection of Minors
Ai777 is strictly for users aged 18 and above. We never intentionally collect information from minors. If we become aware that a minor has created an account, we will immediately close that account and delete all associated data.
We encourage parents and guardians — please monitor your child's or teenager's internet use and have open conversations with them about online gaming. For more information, visit our Responsible Gaming View page.
9. Policy Changes
Ai777 may update this Privacy Policy when necessary. We will notify you of any significant changes via email or an in-platform notification before they take effect. Continued use of the site after any changes constitutes acceptance of the updated policy.
The "Last Updated" date at the top of this page always reflects the date of the most recent revision. We recommend checking this page periodically.
10. Contact us
For any questions, concerns, or requests related to this Privacy Policy, please get in touch. Our dedicated privacy team is always available to assist you.
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